ticket-resolution

Move support tickets from intake to resolution.

support operations

What it does

Creates, triages, advances, associates, and closes HubSpot support tickets.

When to use it

Use when creating, triaging, advancing, reassigning, resolving, or closing support tickets.

Give it a ticket-management request; it queries or changes tickets in the HubSpot account.

This skill

HubSpot

Write

Creates and updates HubSpot tickets (irreversible)

Requires access to a HubSpot portal whose pipeline stages and property options can be queried.

The hubspot CLI is required to query and change tickets and related records.

The workflow requires bulk-operations for JSONL piping, pagination, confirmation, and update recovery procedures.

jq optionally enables option-value extraction and JSONL reshaping for bulk ticket operations.