service-digital-engagement-channel-configure
Get Salesforce chat channels ready for customers.
What it does
Creates, deploys, and activates Salesforce enhanced chat channels with routing and configurable messaging settings.
When to use it
Use for Messaging for In-App and Web channel creation and configuration, not legacy Live Agent chat or standalone Omni-Channel routing.
How to use it
Give it a channel name and routing details in a Salesforce project; it generates metadata and deploys and activates the channel.
What you provide
- the channel name
- the routing type
- the routing target
- An existing project
Uses
Good to know
- cannot be undone: Salesforce
What you need · 5
Requires Salesforce CLI version 2.0.0 or later; the API-version check invokes it even when metadata writes use MCP.
Requires Python 3.8 or later for the bundled API-version check.
Requires a target org; the workflow checks it against API version 67.0.
Access · 1
This skill
Salesforce
Deploys and activates chat channels (irreversible)