Keep shared-chat replies safe for outside readers.
What it does
Restricts an agent's shared-channel replies to authorized business content and routes sensitive commitments for operator approval.
When to use it
Use when an agent handles shared channels with customers, suppliers or partners, unknown DMs, scheduled deliveries or attachments.
How to use it
It changes how the agent participates in shared conversations, authorizes delivery and handles sensitive business replies.
Good to know
- cannot be undone: shared channels
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What you need · 0
No setup requirements listed.
Access · 3
This skill
shared channels
Write
Sends authorized business replies (irreversible)
business records
Read
Checks protected business terms
internal approval records
Write
Files commitments for internal approval