Customer answers backed by sources, not guesses.
Answers customer questions by combining research into a brief with attributed sources and confidence levels.
When to use it
Use for customer questions needing research, previously reported bugs, prior account communications, or background before drafting a response.
Give it a customer question or topic; it returns a research brief with an answer, confidence level, sources, and unresolved gaps.
What you provide
No setup requirements listed.
This skill
knowledge base
Updates your knowledge base (irreversible)
cloud storage
Reads internal cloud documents
CRM
Reads customer account history
support platform
Reads previous support resolutions