service-email-to-case-configure
Set up Salesforce to turn email into cases.
What it does
Configures Salesforce Email-to-Case settings and routing addresses, verifies the applied state, and delegates optional Agentforce agent setup.
When to use it
Use for headless Email-to-Case setup, routing-address configuration, or attaching an Agentforce agent to Email-to-Case; not for the interactive Easy Setup wizard or unrelated case setup.
How to use it
Give it an authenticated org alias and routing requirements; it asks for exact email addresses and configuration choices, applies the settings, and returns verification results.
What you provide
- the target org alias
- customer-facing email addresses
Uses
Good to know
- cannot be undone: Salesforce
- sends a credential to a server: Salesforce session token
What you need · 5
Requires Python 3.9 or newer to run the bundled configuration scripts.
Requires Salesforce CLI 2.0.0 or newer; the workflow reuses its authenticated org session.
Requires an already-authenticated Salesforce org with HasEmailToCase org access and CustomizeApplication user permission; authentication happens outside this skill.
Access · 1
This skill
Salesforce
Configures Salesforce email routing (irreversible)