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By forcedotcom

service-itsm-agentic-setup-agentforce-coordinate

forcedotcom1.2k installs

Set up Agentforce for your IT service team.

What it does

Coordinates the setup of Agentforce features, IT service agents, runtime access, and human escalation in a Salesforce IT service org.

When to use it

Use for coordinated Agentforce ITSM setup, guided walkthroughs, or available-feature questions, rather than standalone feature configuration or unrelated ITSM setup.

How to use it

Choose Agentforce features and confirm the target org; it guides configuration through child skills and returns an updated menu and completion summary.

Uses

Latest review

What you need · 8

Requires Node.js version 18.0.0 or later to run the deterministic child-verdict check.

Requires a real target org, which the user must explicitly confirm before delegated setup modifies it.

The target org must have the Agentforce license; a missing license stops the entire setup flow.


Access · 1

This skill

Salesforce Service Cloud ITSM

Write

Configures your Salesforce IT service org