Set up Agentforce for your IT service team.
Coordinates the setup of Agentforce features, IT service agents, runtime access, and human escalation in a Salesforce IT service org.
When to use it
Use for coordinated Agentforce ITSM setup, guided walkthroughs, or available-feature questions, rather than standalone feature configuration or unrelated ITSM setup.
Choose Agentforce features and confirm the target org; it guides configuration through child skills and returns an updated menu and completion summary.
Requires Node.js version 18.0.0 or later to run the deterministic child-verdict check.
Requires a real target org, which the user must explicitly confirm before delegated setup modifies it.
The target org must have the Agentforce license; a missing license stops the entire setup flow.
This skill
Salesforce Service Cloud ITSM
Configures your Salesforce IT service org