service-itsm-agentic-setup-cmdb-access-assign
Give your users CMDB access in Service Cloud ITSM.
What it does
Gives a selected user CMDB data access by assigning the appropriate permission sets and backing licenses.
When to use it
Use when someone needs CMDB permissions or still encounters a user-access error after the org's CMDB feature is enabled.
How to use it
Give it the user needing CMDB access; it confirms the org and roles, assigns missing permissions and licenses, and verifies access.
What you provide
- a username, name, or email
Uses
What you need · 3
Requires the Salesforce-hosted Headless-360 MCP connection; metadata specifies server version >=1.0.0.
Requires authenticated access to the intended Salesforce org through the current MCP session.
Requires an org whose CMDB feature is already enabled; this skill does not enable it.
Access · 1
This skill
Salesforce
Grants users CMDB permissions