service-itsm-agentic-setup-cmdb-configure
Get CMDB enabled in your Service Cloud ITSM org.
What it does
Enables CMDB in a Service Cloud ITSM org by checking its license, provisioning its tenant, and activating the feature.
When to use it
Use when asked to enable CMDB, provision its tenant, or resolve a CMDB feature-not-enabled error; not for user permissions, bundles, or records.
How to use it
Ask it to enable CMDB; it confirms the target org and each write, then provisions and enables CMDB in that org.
Uses
What you need · 3
Requires the Salesforce-hosted headless-360 MCP server; metadata specifies version >=1.0.0 and the describe, discover, dispatch, and dispatch_readonly tools.
Requires an org licensed for CMDB, with the ITSrvcsCnfgMgmnt org permission supplied by its edition, license, or template; the skill cannot grant it.
Requires authenticated access to the intended Salesforce org through the current headless-360 MCP connection.
Access · 1
This skill
Service Cloud ITSM
Provisions and enables your CMDB