service-itsm-agentic-setup-itsm-agentforce-permset-assign

Restores missing ITSM prompt-action access by assigning a selected Fulfiller persona and its backing license when needed.

When to use it

Use when Fulfiller activation reports missing ITSM Intelligence actions or a user requests Incident, Problem, or Change Fulfiller access; Employee-agent and generic permission assignments are excluded.

Give it a Fulfiller access problem; it asks which available persona to assign, requires confirmation, grants access, and verifies the actions.