service-itsm-incident-mgmt-configure
Control Salesforce's main incident management switch.
What it does
Checks or changes a Salesforce org's master Incident Management setting, requiring confirmation before changes.
When to use it
Use when the user wants to view, enable, or disable Incident Management at the org level, rather than configure individual sub-features.
How to use it
Give it a request to view, enable, or disable Incident Management; it checks the org's state and requires explicit confirmation before changing it.
Uses
Good to know
- sends a credential to a server: access_token
What you need · 2
Requires the server activated on the target org and registered in the MCP client, API v67.0+, and an External Client App configured with mcp_api and refresh_token scopes, JWT-based access tokens, and required PKCE.
Requires a Salesforce user with View Setup and Setup Admin permissions, and a target org with IncidentMgmt.orgHasITSMOrgPermission.
Access · 1
This skill
Salesforce
Changes Salesforce incident management settings