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By forcedotcom

service-itsm-teams-configure

forcedotcom1.1k installs

Connect Salesforce employee service to Teams.

What it does

Configures and verifies Salesforce’s Microsoft Teams integration for employee service, including credentials and the preferred portal site.

When to use it

Use to enable or verify the Salesforce Go Teams integration feature, not to configure notification preferences or enable Swarming.

How to use it

Give it a request to configure the integration; it changes Salesforce settings and guides you through the required Microsoft administrator actions.

Uses

Good to know

  • cannot be undone: Salesforce

Latest review

What you need · 7

Requires headless-360 version 1.0.0 or later with the declared discovery, description, and dispatch tools.

Requires sf version 2.0.0 or later; populating the Auth Provider uses a Metadata API source-format deployment.


Access · 2

This skill

Salesforce

Write

Changes Salesforce integration settings (irreversible)

<secret-file>

Read

Reads your saved client secret