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By forcedotcom

service-itsm-teams-debug

forcedotcom1.1k installs

Find what's breaking your Teams service desk.

What it does

Diagnoses failing Microsoft Teams ITSM setups and returns verified configuration values with exact remediation paths.

When to use it

Use when an already-attempted Teams ITSM setup fails, not for first-time enablement or building an embedded agent.

How to use it

Give it a Teams failure description; it collects any symptom-specific details and returns a configuration diagnosis with remediation steps.

What you provide

  • the Teams failure

Uses

Good to know

  • cannot be undone: Salesforce

Latest review

What you need · 2

Requires headless-360 version 1.0.0 or later with describe, discover, dispatch, and dispatch_readonly tools.

Requires an existing Salesforce org with an already-attempted Teams ITSM setup to diagnose.


Access · 1

This skill

Salesforce

Write

Clears your swarming OAuth token (irreversible)