persona-customer-support
googleworkspace28.9k installs
Your support inbox, triaged and followed up.
What it does
Organizes customer support by triaging emails, creating tasks, tracking ticket status, escalating urgent issues, and scheduling follow-ups.
When to use it
Use when managing customer support tickets, responses, and escalations.
How to use it
Give it customer support work; it triages the inbox, creates support tasks, updates a tracking sheet, escalates issues, and schedules follow-ups.
Uses
Good to know
- cannot be undone: Chat
Latest review
What you need · 5
Requires the gws command-line tool.
Must be loaded to operate the persona and handle support email.
Access · 5
This skill
Chat
Write
Sends urgent issues to team Chat (irreversible)
Gmail
Read
Reads your support inbox