Customer interviews that reveal facts, not flattery.
Guides customer interviews and evaluates feedback to separate evidence of real behavior from polite encouragement.
When to use it
Use when preparing customer interviews, validating an idea, interpreting ambiguous feedback, or designing research that avoids leading questions and false positives.
Give it a customer conversation or interview plan to assess; it returns a seven-point score, failing checks, and specific fixes.
No setup requirements listed.
No additional actions listed.