ticket-deflector
anthropics1.5k installs
Customer replies that sound like you, within policy.
What it does
Drafts policy-grounded customer replies in the owner's voice and prepares approved refunds or proactive order worklists.
When to use it
Use for customer-response drafting, order-status questions, refund requests, or proactive order checks.
How to use it
Give it a customer message or ask for order triage; it produces review-ready replies or a worklist, defaulting to an HTML page.
Uses
JS
Good to know
- cannot be undone: Stripe; Square; Zoho Desk; Jira Service Management; Gmail
Latest review
What you need · 1
A connected Shopify instance enables the optional proactive order-triage mode and supplies order details in customer-response work.
Access · 8
This skill
Stripe
Write
Issues approved Stripe refunds (irreversible)
Square
Write
Issues approved Square refunds (irreversible)
Zoho Desk
Write
Sends replies through Zoho Desk (irreversible)