customer-journey-mapping-workshop
deanpeters2.3k installs
Map your customer's experience and find where to improve.
What it does
Guides a customer journey workshop that produces a persona-specific map of the experience and prioritized improvement opportunities.
When to use it
Use for customer discovery, retention or engagement pain points, cross-functional alignment, and deciding which problems to solve first.
How to use it
Ask for a journey mapping workshop; it asks adaptive questions and returns a customer journey map with prioritized opportunities, or skips the multi-turn flow if you request a single-shot output.
Latest review
What you need · 1
Uses this skill's default interaction protocol for the workshop; single-shot requests skip multi-turn facilitation, and installation as a requirement is unstated.
Access · 0
No additional actions listed.