Lightlines
By deanpeters

problem-statement

deanpeters2.4k installs

Turn user struggles into a clear problem statement.

What it does

Creates an empathetic problem statement that helps a team agree on a user's blocked outcome before proposing solutions.

When to use it

Use when starting discovery, aligning stakeholders before discussing solutions, or uncovering the user problems behind feature requests.

How to use it

Give it context about a user's struggle, or answer its questions; it returns a user-centered problem statement.

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