Lightlines
By mbfinotti

sales-to-cs-handoff

mbfinotti5.1k installs

A clear handoff from sales to customer success.

What it does

Designs an enforceable sales-to-customer-success handoff specification with ownership, required information, timing, and acceptance rules.

When to use it

Use when designing or enforcing post-close handoffs, including problems with missing customer context, repeated explanations, kickoff delays, or unclear accountability.

How to use it

Give it your handoff-design problem; it interviews you and presents a handoff specification section by section for validation.

Good to know

  • edits its own instructions

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What you need · 0

No setup requirements listed.


Access · 1

This skill

agent memory

Write

Saves specifications in agent memory